FAQs
What are the different modes of online communication between the patient and the physician on Dr. Ashish Jain?
To make communication time-saving and straightforward, we have created a Profile Dashboard for every patient who registers with us. Through this dashboard, patients can submit queries or send their case history. Apart from this, patients can also request the portal admin to arrange for a meeting with their Expert through Chat or Skype.
What are the advantages of online homeopathic treatment over physically visiting a doctor?
You can save your valuable time with online health consultation. You no longer need to take time out of your busy schedule and wait for your doctor’s appointment, long queues in the clinic, and waste time on traveling to reach your doctor. You can connect with and consult from anywhere in the world.
Can I simultaneously continue treatment with my other doctor while I am under your treatment?
You can continue with your other doctor’s treatment, but we request you to keep your Expert informed about this. Both the online Expert and your doctor need to be in the know about each other’s treatment and medicines being consumed by you. We also strictly advise you not to self-medicate and start or withdraw any medication without our Expert’s prior consent.
What measures have you taken to keep our data such as medical records, lab reports, and demographic details confidential?
Can I contact you in case of an emergency, and How?
Yes, you can! You have to leave your message on our WhatsApp number +91 98272 73252 mentioning your emergency, and someone from our team will get back to you as early as possible.
If I miss my first consultation, can I get it later?
Yes, if you have made the payment and haven’t availed of your consultation, you can request us to reschedule your consultation within 3 days of the payment confirmation. Depending upon the available time slots, we will provide you with the next date and time when you can get your consultation. After three days, payment shall be considered lapsed.
How to get my follow-up consultation before the scheduled appointment in case of an emergency?
You have to leave your message on our WhatsApp number +91 98272 73252 mentioning your emergency, and someone from our team will get back to you as early as possible.